Privacy Policy

MICHAELCANALE.COM PRIVACY POLICY

 

 

We value your confidentiality and would like to offer you personalized services while respecting your privacy and the security of your data.

 

The House of Michael Canale is a limited liability company under United States law that is headquartered at 5896 Walsh Pt. Unit 103 Colorado Springs, CO 80919.

 

The following Privacy Policy describes how and when we collect, use and share information when you purchase an item, contact us, or otherwise use our services through Michael Canale.com or its related sites and services. This Privacy Policy does not apply to the practices of third parties that we do not own or control.

 

HOW DO WE COLLECT OR RECEIVE YOUR DATA?

 

We use a number of sources to collect or receive your data including:
Use of Michael Canale.com;
Signing up for our newsletter;
Communicating with our Client Services via email, phone or submitting online forms
Michael Canale social media pages you visit or interact with;
Digital media advertising you click on;

 

WHAT DATA DO WE COLLECT OR RECEIVE ABOUT YOU?

 

Basic Data is collected upon purchasing an item in order to process orders correctly and obtain a client history profile such as; your name, email address, postal address, payment information, phone number, number of purchases and purchase amount and any returns or exchanges.
Order fulfillment requires you to provide us with your credit or debit card information and required security or access codes in order to process payments.
We collect data on your use of our online assets, including when you visit and interact with our website, what pages you accessed, and your interaction with our features.

 

HOW IS YOUR DATA USED BY MICHAEL CANALE?

 

The purposes for collecting your data are:

To provide products and services, including customer support;
Manage your orders and requests with Michael Canale including payments and online transaction security, fraud prevention, legal and compliance related purposes;
The management of our website in order to improve on our products, services, images and reputation;
For marketing purposes like subscription to our newsletter at your request (you have the right to opt-out if you no longer wish to receive it); Promotion of the House of Canale on social media platforms by analysis of products and images that you may find most interesting and additional analysis of campaigns and influence results;
The performance of processing and tracking your orders.

 

We rely on a number of legal bases to collect and use your information including:

 

As needed to provide our services, such as when we use your information to fulfill your order, to settle disputes, or to provide customer support;
If necessary to comply with a legal obligation, such as retaining information about your purchases to comply with tax law;
And as necessary for the purpose of our legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as providing and improving our services.
We use your information to provide the services you requested and in our legitimate interest to improve our services.

 

HOW LONG IS YOUR DATA STORED BY US?

 

We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements.
We generally keep your data for up to 3 years from the date of your last purchase.

 

WHO MAY ACCESS YOUR DATA?

 

Information about our customers is important to us and we greatly value your confidentiality.

 

We ensure that only duly authorized persons can access your personal data when necessary for the following purposes;

 

Michael Canale personnel managing our communications and public relations, and the performance of managing your orders;

 

Service providers. We engage certain trusted third parties to perform functions such as; delivery companies, payment service providers and providers securing transactions against fraud. We will share your personal information with these third parties, but only to the extent necessary to perform these services.

 

Compliance with laws. We may collect, use, retain, and share your information if we find it is reasonably necessary to: respond to legal process or to government requests; enforce our agreements, terms and policies; prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or protect the rights, property, and safety of our customers, or others.

 

Third parties that compose similar audiences based on your main interests to target prospects that match your profile. In this specific type of data processing, Michael Canale is not the Data Controller relating to prospecting. Your data is only used to constitute profiles similar to yours and you will not be subject to prospecting.

Please note that these third-party partners may act as data controllers; in such cases, they have their own privacy policies. These third parties include:

- Facebook
- Instagram
- Google
- Pinterest

We do not share or sell your data to third parties. However under the California Privacy Rights Act (CPRA) the definitions of "sale" and "share" are broad and may include sharing information with third parties through cookies and other trackers that we use for performance purposes, targeted advertisements, and social media purposes, as described above. Basic identification information, device information and other unique identifiers, internet activity, and commercial data may be disclosed to such third parties. For strictly necessary purposes that allow our website to function, Michael Canale uses cookies, including third-party cookies, and other trackers for reasons that enable us to measure and improve our website's performance, for targeted advertisements such as to market items aligned with your previous choices and behavior, and for general social media
purposes.

 

You have the right to accept or reject all cookies except strictly necessary cookies (this option will opt you out of all "sales" and "sharing" as defined by CPRA for cross-context behavioral or targeted advertising). To opt-out of all or selected cookies, please visit the Your Privacy Choices / Cookies.

 

Please note that certain partners, advertisers or affiliates have their own privacy policies which apply to the personal data that you may choose to entrust to them by following a link to and from their websites.

 

HOW DO WE PROTECT AND KEEP YOUR DATA CONFIDENTIAL?

 

We limit data transfers to the maximum extent in order to protect your data from misuse, loss, or access by unauthorized third parties. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. The internet, wireless networks and information storage are not 100% secure. We cannot guarantee the security of your personal data stored or sent to us. We encourage you to take precautions to protect your personal data.

 

The security safeguards that we have implemented align with the sensitivity of the particular data collected. For example, credit, debit and other payment information is subject to stricter security measures. Credit card information is always encrypted during transfer over networks.

 

To the maximum extent allowed by applicable law, you agree and acknowledge that Michael Canale will not be liable or responsible for disclosure or use of your information in regards to unauthorized or illegal access to our systems or those of our vendors, agents, contractors, affiliates, or partners. Please notify us immediately using the contact information below if you think the security of your communications or personal data has been compromised.

 

United States Consumer Privacy Rights.

 

The rights of consumer privacy laws can vary by region and by state within the U.S., specifically California's CCPA, as amended by the CPRA. To this effect, Michael Canale complies with rights of consumers regarding the personal data that we collect and hold about them.

 

Your California Privacy Rights.

 

California residents have certain additional rights in relation to their personal data, subject to certain exceptions. For example, you may have the right to:

 

1. Transparency. To provide you with notice regarding the categories of personal data to be collected please see the "WHAT DATA DO WE COLLECT OR RECEIVE ABOUT YOU?" section above. The purposes for which your personal data is collected or used please see the "HOW IS YOUR DATA USED BY MICHAEL CANALE?" section above. To inform you of whether your information is sold or shared please see the "WHO MAY ACCESS YOUR DATA?" section above. We inform you of the length of time we intend to retain your personal data in the "HOW LONG IS YOUR DATA STORED BY US?" section above.

 

2. Access. You have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact informa- tion below including; the categories and specific pieces of personal data we have collected about you, the categories of sources from which the personal data is collected, the business purpose for collecting the personal data, and the categories of third parties with whom Michael Canale shares personal data.

 

3. Delete your personal data under certain circumstances when requested or correct inaccurate or obsolete personal data we may maintain.

 

4. Limit the use and disclosure of sensitive personal data. We only use sensitive personal data as reasonable necessary to provide products and services and for internal business or legal obligations and therefore we do not, and are not required to offer this right.

 

5. Opt-out of the sale or sharing of personal data. In the context of transferring information to third parties for use in analytics and targeted advertising, Michael Canale may be considered to sell or share the personal data of California residents through the use of cookies and other trackers as described in the "WHO MAY ACCESS YOUR DATA?" section above. California residents may accept or reject all cookies, except strictly necessary cookies (this option will opt you out of all "sales" and "sharing" as defined by CPRA for cross-context behavioral or targeted advertising) by visiting Your Privacy Choices / Cookies.

 

Michael Canale does not disfavor our users on the basis of their exercising any of their rights afforded by the CCPA and CPRA.

 

To request access to your personal data, or correct or delete your personal data, see the "Contact Us" section below.

 

We will confirm receipt of your request within 10 business days. We will then provide a significant response to your request within 45 calendar days after its receipt. If we require more time (up to 90 days or the permitted timeframe), we will inform you of the reason and extension period in writing.

 

Only you or an authorized agent (as described below) may make a verifiable consumer request related to your personal data.
How to Authorize an Agent. You may appoint an authorized agent to submit your verified consumer request on your behalf, only if you have taken steps to verify your identity directly with us and the authorized agent has your written permission to do so.

 

How We Verify Your Request. We must verify your identity or the authority of your authorized agent in order to respond to your request. To verify your identity or the authority of your authorized agent, we will only use the personal data provided in that context. To allow us to verify your request, we will we will ask that you please provide us by email with information about the products you may have purchased on our website or communications you may have had with our Client Services, or if none of those apply, we may send you an email verification to the email address that we have on file and request that you confirm information we have on filse such as your name and date of birth, or other information we have on file. If we do not have your email address on file, or you do not receive our email verification, we may verify your information using a government-issued card with a name that corresponds to information we have on file.

 

California's Shine the Light Law

 

The "Shine The Light" law, California Civil Code Section 1798.83, permits California residents to annually request information regarding the disclosure of your personal data (if any) to third parties for the third parties' direct marketing purposes - please note that We do not share personal data with third parties for the third parties' direct marketing purposes.

 

For EU customers:

 

We may store and process your information through third-party hosting services in the US and other jurisdictions. As a result we may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If we are deemed to transfer information about you outside of the EU, we rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

 

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:
Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.

 

Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstanc- es (like when we are required to store data for legal reasons) we will generally delete your personal information upon request.

 

Object. You can object to our processing of some of your information based on our legitimate interests. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.

 

Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

 

 

CONTACT US

 

If you would like to exercise any of your privacy rights or have any general questions or concerns about how we process and use your personal data please contact us using the information below.

 

The House of Michael Canale
5896 Walsh Pt. Unit 103
Colorado Springs, CO 80919

 

By email: service@michaelcanale.com

 

If you need to access the Statement in an alternative format due to a disability, please contact us as provided above.